Get ready for Black Friday/Cyber Monday

16 November 2017

Bag those bargains safely


Black Friday falls on 24 November this year (the day after Thanksgiving in the US), swiftly followed by what has become known as Cyber Monday on 27 November.

Keen to avoid the queues and crazy crowds, many customers now opt to try and bag a bargain online, rather than heading to the high street. But while it’s a great time to get a good deal, it also pays to be extra aware of the online scammers.



  • DO check and compare the prices of products you’re interested in before Black Friday arrives. Make sure you’re actually getting a good deal
  • DO stick to familiar shops and brands you know you can trust. If you must shop with a trader you’re unfamiliar with, do your research first by visiting their website and looking at customer reviews. Safe websites should begin with ‘https’ at the payment stage, which indicates a secure payment. You should also see a padlock symbol appear at the top or bottom of the page
  • DON’T get carried away. Work out your budget and stick to it. Beware of emails offering money-off deals and vouchers, especially those which ask you to download an attachment or click on a link
  • DO keep track of all your purchases: when you expect a delivery and from whom. This will make it easier to remember who you should and shouldn’t be getting emails from
  • DON’T open emails that ask you to confirm your order or payment details. Watch out for scams about  purchase ‘delivery failures’ which ask you to click on a link and share your details. If you have concerns about your purchase/delivery contact the retailer’s customer services department
  • DO act quickly if you think you’ve been a victim of an online scam. Inform your bank straightaway as they may be able to stop any payments. Contact Action Fraud on 0300 123 2040 for help and advice.

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