TalkTalk wi-fi router passwords 'stolen'

07 December 2016

Customers advised to reset their equipment and change their passwords following attack


A malware attack blocked internet access for TalkTalk customers last week and wi-fi passwords were stolen.

According to a BBC report, details have also been taken that would allow attackers to pinpoint where the equipment was being used, making more targeted hacks possible.

A TalkTalk spokeswoman claimed only a small number of customers had been affected and that additional network-level controls have been employed to further protect customers.

The telephone and internet provider previously hit the headlines in October 2015 following a cyber-security attack in which the personal data of nearly 160,000 TalkTalk customers was accessed.

Details taken included email addresses, names and phone numbers, as well as thousands of unique bank account numbers and sort codes. Unsurprisingly, the incident did huge financial and reputational damage to the company, losing them thousands of customers.

The BBC revealed last week that TalkTalk's D-Link DSL-3780 routers had been struck by malware causing connectivity issues for those customers using the model.

Talk-Talk subsequently published advice telling affected users to reset the equipment - which forces it to install an update to protect itself against the attack - and then "use the wireless network name and password on the back of the router" to get back online.

For added security, Talk-Talk customers have been advised to change their wi-fi passwords. Visit help and advice.

To read the BBC report in full visit





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