Student loan phishing scam

07 September 2017

Watch out for emails after your cash


University students are being targeted by cyber criminals after their newly- acquired loan money.  

Action Fraud warns that there has been a rise in the phishing email scam as new and returning students are preparing to begin university and college.

The email claims to be from the Student Loans Company and claims that SLC accounts have been suspended due to incomplete student information.

It aims to panic students into revealing personal information by urging them update their details. They are encouraged to use a link which leads to a fake website. The aim is to steal the students’ identities and consequently defraud them.

The SLC have confirmed that the correspondence, from a genuine looking email address - '' – is not real.

Students are being warned to be cautious of any emails that request personal information and to contact their bank immediately if they fall victim to a scam.

SLC has said they will never request a student's personal or banking details by e-mail or text message. Anyone who receives a scam e-mail about student finance should send it SLC at

Fraudsters often target people they suspect have had big payments into their accounts, such as students about to start a new term, farmers with their EU subsidies, or even house buyers set to transfer deposit cash.

Action Fraud offers the following advice:

  • If an e-mail asks you to make a payment, log-in to an online account or offers you a deal, be cautious.

  • Real banks never e-mail asking for passwords or any other sensitive information by clicking on a link and visiting a website.

  • If you get a call from someone who claims to be from your bank, don't give away any personal details.

  • Make sure your spam filter is on your e-mails. If you find a suspicious one, mark it as spam and delete it to keep out similar ones in future.

  • Never follow links provided in suspicious e-mails - find the official website or customer support number using a separate browser and search engine.

  • Fraudulent e-mails purporting to be from an official company or organisation often have poor spelling, grammar, graphic design or image quality. They may use odd 'spe11lings' or 'cApiTals' in the subject line to fool your spam filter. If they know your e-mail address but not your name, it'll begin with something like 'To our valued customer', or 'Dear...' followed by your e-mail address. 


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